Terms of Service

These Terms of Service (“Terms”) govern your access to and use of RxVance, a regulatory intelligence and compliance monitoring platform for compounding pharmacies (the “Service”), operated by RxVance LLC (“RxVance,” “we,” “us,” or “our”).

By creating an account or using the Service, you agree to these Terms.

1. Who can use RxVance

The Service is built for licensed pharmacy professionals, compounding pharmacy organizations, law firms, compliance organizations, consultants, and their authorized staff. By using it, you confirm that you are at least 18 years old.

2. Your account

Please provide accurate information when you register, keep your login credentials confidential, and let us know promptly at a.jalloh@rxvance.com if you believe someone has accessed your account without permission.

3. What RxVance does

RxVance monitors publicly available regulatory information, including FDA drug shortage records, import alerts, the Federal Register, state pharmacy board activity, and state legislation affecting compounding, and translates it into clear summaries, alerts, and reference tools for compounding pharmacies.

We stand behind our accuracy. Every claim we publish is traced to a primary government source, and we link you directly to that source so you can confirm and document it in seconds. That is the core of what we do: not to replace the primary record, but to find it, make sense of it, and put it one click away.

Verification is a feature we give you, not a task we hand back. Because we link every item to its .gov source, you can confirm anything we say without repeating our research. Final compliance, sourcing, compounding, and dispensing decisions remain your organization’s professional responsibility, informed by your own judgment and, where appropriate, your legal counsel. RxVance is a tool that makes those decisions faster and better sourced; it is not a substitute for your professional responsibility or a provider of legal or clinical advice.

4. Using the Service fairly

Please don’t:

• Use the Service for any unlawful purpose or in violation of applicable regulations.
• Scrape or bulk-extract data beyond the export and report features we provide.
• Share your credentials with unauthorized people, or resell access without our written permission.
• Interfere with the performance or integrity of the Service.

5. Accuracy, and where our role ends

We hold ourselves to a high standard: every item is compiled from primary regulatory sources, kept current, and linked back to its origin. We work hard to be complete and timely.

At the same time, we are honest about the limits of any monitoring service. Government sources occasionally go down, publish late, or contain their own errors, and no tool can guarantee it will surface every relevant change the moment it happens. We link you to the primary source on every item, so you can confirm and document anything directly.

Finalized compliance reports created within the Service cannot be edited or deleted, by design, so they remain a trustworthy record for your own recordkeeping.

6. Your data and privacy

We respect the sensitivity of the information you bring to RxVance.

• We collect the information needed to run the Service, such as your account details and the states and topics you choose to monitor.
• We do not sell your personal information, and we do not share it with advertisers.
• We use reasonable safeguards to protect your information.
• Any documents or data you upload remain yours. We use them only to provide the Service to you.

A fuller privacy policy will accompany these Terms.

7. Independence

RxVance is independent. We are not affiliated with, and do not speak for, the FDA, any state pharmacy board, or any other regulatory body, and we take no supplier or association referrals. When we describe what a regulator has done, we point you to that regulator’s own primary source.

8. Intellectual property

The Service, including our software, design, branding, and the way we compile and present information, belongs to RxVance LLC and is protected by intellectual property law. These Terms don’t give you ownership of the Service. The underlying public regulatory data, such as FDA records and Federal Register notices, remains public information and is not owned by us.

9. Ending your use

You can close your account any time by contacting a.jalloh@rxvance.com.

We may suspend or end your access if you materially violate these Terms, or if we discontinue the Service, and we’ll give reasonable notice where we practically can. When access ends, your right to use the Service stops, but the sections on intellectual property and independence continue to apply.

10. Changes to the Service or these Terms

We may update the Service or these Terms. For material changes to the Terms, we’ll give reasonable notice, such as by email or an in-app notice, before they take effect.

11. Governing law

These Terms are governed by the laws of the state in which RxVance LLC is organized, without regard to conflict-of-law principles, unless applicable law requires otherwise.

12. Contact

Questions about these Terms? Email a.jalloh@rxvance.com.

RxVance · Primary sources only · Independent, no supplier referrals